Privacy Policy

1. Introduction

At JomGig, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using JomGig, you consent to the data practices described in this policy. Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, phone number
• Account credentials (username and password)
• Profile information (photo, bio, skills, experience)
• Government-issued identification for verification purposes
• Payment information (processed securely through payment providers)
• Communication data (messages, support requests)

2.2 Usage Information

We automatically collect information about your use of our platform:

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, interactions)
• Location data (with your consent)
• Cookies and similar tracking technologies

2.3 Transaction Information

• Booking details and service requests
• Payment history and transaction records
• Reviews and ratings
• Dispute and resolution information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our platform and services
• To process transactions and send related information
• To verify user identities and prevent fraud
• To facilitate communication between customers and workers
• To send administrative information, updates, and security alerts
• To respond to customer support requests
• To improve our services and develop new features
• To analyze usage patterns and trends
• To enforce our Terms of Service and policies
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

When you book a service or offer services, relevant information is shared with the other party to facilitate the transaction (name, contact details, service information).

4.2 Service Providers

We work with third-party service providers who perform services on our behalf:

• Payment processing providers
• Identity verification services
• Cloud hosting services
• Analytics and data analysis services
• Customer support tools

4.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of JomGig, our users, or others.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit and at rest
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your information
• Portability: Request a copy of your information in a portable format
• Consent Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that are stored on your device.

We use cookies for:

• Authentication and security
• Remembering your preferences and settings
• Analytics and performance monitoring
• Improving user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: